Position Summary  (Primary Function)

This highly visible role will help design, implement, and manage the maintenance of the District’s Human Resource Management System (HRMS). The Benefits Administrator/HRMS Specialist will also serve as the Ultimate Software and Benefits expert. This position works as part of a Human Resources team which is championing the delivery of multiple strategic projects and initiatives to implement best in class Human Resources practices.

Responsibilities  (Essential Functions)

Benefits Administration

• Provides new employees with a comprehensive benefit presentation during orientation and ongoing as needed. Follows up with new hires to ensure they complete and submit the appropriate benefits forms before the start date of the benefits and retirement program eligibility.
• Administers employee benefits programs and processes benefits enrollment for eligible employees for programs such as retirement plans, medical plans, dental plans, term life and accidental death insurance plans, temporary disability programs, and all lines of voluntary insurance.
• Assists employees with benefits questions and processing of claims.
• Contacts benefit providers to clarify information, solve problems, and order supplies.
• Provides insurance carriers with updates regarding changes such termination, address, and changes in coverage.
• Sends confirmation letter and other required notification letters such as COBRA rights.
• Schedules exit interview with employee to review benefits, termination and/or continuation options.
• Coordinates and manages the benefits for terminated and retired employees. Receives and processes termination information, prepares paid leave calculations and other costs owed to the District for final paycheck and prepares COBRA information and packages. Ensures termination paperwork is completed within departmental and all applicable governmental and regulatory timelines.
• Completes ACA reporting.
• Manages the District’s annual benefits open enrollment process.
• Coordinates preventative screenings, wellness events, the benefits fair.
• Coordinates employee benefits education events with providers to include PEBA, deferred compensation administrator, voluntary benefits carriers, District benefits, etc.
• Coordinates volunteer opportunities with local organizations for employees to participate.
• Responsible for Family Medical Leave Act Leave, Military Leave and Personal Leave of Absence administration.
• Audits reports, benefits programs and benefit usage at regular intervals.
• Audits benefits invoices in a timely manner and questions expenses as needed. Verifies expenses against contract/program plan and employee elections to ensure billing is accurate and in accordance with all vendor terms and conditions. Works closely with vendors to revise invoices when appropriate.
• Assists with the coordination of Workers’ Compensation benefits.

HRMS Administration

• Compiles data and prepares detailed reports for compliance, including discrimination testing, census requests, ACA reports, etc.
• Writes, creates and prepares various reports such as headcount, turnover, employee rosters, time-to-fill and other on-demand adhoc reporting as requested.
• Plans, develops, and/or participates in area and industry surveys, to include salary surveys.
• Administers the maintenance of HR related information within the District’s HRMS and other applicable systems.
• Responsible for ensuring all benefit enrollments, new hire data, employee/position changes, garnishments, and all other HR related information is updated and entered correctly.
• Coordinates with payroll to ensure employee payroll related items are captured and processed timely and accurately.
• Maintains the integrity of the HRMS data by performing continuous audits of the HRMS to ensure that the system reflects current/accurate data for benefits programs, updating when needed.
• Confirms that all automated processes are properly maintained and that the workflows are configured and working properly.
• Supports problem resolution for end users with research into the HRMS data and processes. Acts as liaison between end users and Ultimate Software if issues need to be escalated.
• Coordinates and provides initial and on-going training for employees and managers to ensure Ultimate Software is utilized to full capacity.
• Corrects employee records as needed to ensure an accurate and current employee history is in the system.
• Researches, recommends and implements improvements to better utilize and/or enhance existing processes within the HRMS. Leads and/or participates in system elevations, upgrades, or testing.
• Automates manual processes to increase efficiency, improve accuracy and eliminate duplicate data entry.

Other

• Assists the HR Department, and other District departments as needed, in achievement of strategic goals through support of personnel requirements.
• Attend conferences, seminars and other continuing education opportunities to keep up with new laws and regulations in fields of responsibility, and HRMS updates and enhancements.
• Assists in maintaining and updating human resources documents, such as policies, job descriptions, employee handbooks, or employment related forms such as performance evaluations.
• Assists with any other employee needs or requests by management or the Director of Human Resources as they arise for the overall benefit of the District or fellow co-workers.
• Provides superior customer service support to internal and external customers, be able to track, audit and prioritize work and respond quickly and accurately to requests.
• Organizes employee events to include communication with the District team and outside vendors/resources.
• Performs as an advisor to supervisors and employees in the absence of the Director of Human Resources. Serves as backup to the Human Resources Coordinator.
• Recommends improvements in and suggests additional employee programs.
• Ability to solve complex problems through analysis, have strong organizational skills, and be detail oriented.
• Performs other duties as required.

Education Requirements  (Evaluation Factors: Skills, Education, Experience, Ability)

• Requires a Bachelor’s degree in one of the following: Business, Human Resource Management or a related field, and/or equivalent experience.

Experience Requirements

• Minimum of five years professional experience in Human Resources.
• Direct experience with the South Carolina Employees Insurance plan is preferred.
• Previous experience working in a HRMS/HRIS, Ultimate Software preferred.
• Previous experience working in a Benefits Administration role.

Special Knowledge, Skills, and Abilities

• Strong knowledge of HR processes – onboarding, payroll, benefits, compensation, and salary administration.
• Knowledge of HRMS/HRIS report writing.
• Strong organizational skills and excellent attention to detail.
• Must be able a self-starter and able to work in a fast-paced environment with the ability to multi-task.
• Requires good judgment, analytical, and problem-solving skills.
• Work well in a team environment, exhibit strong team leadership, integrity, provide motivation, inspiration, and lead with a servant attitude.
• Demonstrate high attention to detail, quality and accuracy.
• High energy and work ethic, responsible, self-starter, team player.
• Exhibit a “no job too small” attitude, strong interpersonal skills, ability to manage and communicate across boundaries, build cross-functional collaboration, and influence without direct authority.
• Manage multiple and diverse activities and projects.
• Read and interpret detailed information (i.e. insurance plans).
• Communicate effectively both orally and in writing.
• Develop and implement policies and procedures.
• Proficiency in the use of a personal computer is necessary, including skills in Microsoft Office products and HRMS (Ultimate Software preferred).
• Ability to identify critical issues from varying points of view and make timely, high quality decisions.
• Must be able to maintain complete confidentiality at all times.

Licenses Required

• Valid Driver’s License

Certifications Required

• PHR and/or SHRM-CP preferred.

Latitude/Independent Judgment/Accuracy

• Diligence must be exercised when handling confidential information.
• Reasonable care for equipment/process will prevent injury/damage.
• Responsible for own work, but must coordinate work with others.

Working Conditions

• Typical office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, pushing, crouching, crawling and balancing.
• Frequent use of eye, hand, and finger coordination enabling the use of office machinery. Oral and auditory capacity enabling interpersonal communication as well as communication through devices such as a telephone.
• Light physical effort required by handling objects up to 20 pounds occasionally and/or 10 pounds frequently.
• Ability to move from department and buildings to interact with others.
• This position may be required to work additional hours during nights/weekends based on the needs of the department during busy periods (i.e. annual benefits open enrollment, special projects, etc.)
• Travel required to locations on and off District premises, to include overnight trips.

Other Requirements

• Must be able to complete and pass a background investigation, drug screening, and physical examination as per Federal, State, and GSP Airport District requirements.

GSP Airport District is an EEO employer.

Company Name

Greenville-Spartanburg International Airport

Company Website

https://gspairport.com/

Location

Greer, SC

Industry

Human Resources

Experience

Mid Level

Employment Type

Full Time

Position Summary